The course will provide students with the tools and skills needed to increase efficiency and quality of public services, and to improve the process of governing public sector organizations in a changing and complex environment.
By the end of this course, students will be able to:
· Describe the key concepts, principles, tools, and problems associated with public management and governance.
· Demonstrate how public governance is being used to address contemporary problems and issues.
· Assess the potential of public governance for policy problems.
· Apply skills, knowledge, and abilities to engage in public governance endeavors.
From Public Management to Governance:
- Understanding Public Management and Governance
- The Changing Context of Public Policy
- The Size and Scope of the Public Sector: An International Comparison
- Public Management in Flux: Trends and Differences Across OECD Countries
- Strategic Management in Public Sector Organizations
- Contracting for Public Services: Competition and Partnerships
- Changing Roles of Public Financial Management
- Performance Measurement and Management in Public Sector Organizations
- Quality Management in Public Sector Organizations
- Scrutiny Through Inspection and Audit: Policies, Structures and Processes
Governance as an Emerging Trend in the Public Sector
- Understanding Governance
- Wicked Problems and Policy Approaches
- Collaboration and Collaborative Governance Regimes
- Managing Collaborative Governance
- Collaborative Performance
- Skill Development: Conflict Resolution and Interest-Based Problem Solving
- Understanding Networks
- Network formation
- Types of networks
- Skills for network building
- Forms of Participation: Conventional, Thin, and Thick
- Building Participation Infrastructures
- Skill Development: Designing Participation
- Skill Development: Facilitation?
Formal lectures, discussion of cases, student's presentations of assignments
- Attending students will be assessed on the basis of a group assignment (30% of the final grade) and a 40-minute individual written exam (70% of the final grade) made up of open-ended questions and closed-ended questions. The grade of the group assignment is valid until September 2021. It is uploaded on the e-learning page of the course within 2 weeks after the end of classes.
- Non-attending students will be assessed on the basis of a 90-minute written exam made up of open-ended questions and closed-ended questions.
Closed-ended questions are worth from 1 to 3 points each; open-ended questions are worth from 4 to 8 points each.
Open-ended questions are evaluated according to the following criteria:
a) relevance of the answer to the question;
b) thoroughness of the answer;
c) ability to synthesize;
d) appropriacy of language.
Exam results will be uploaded on "sportello internet" and the student will be notified when the grade is available.
a) ATTENDING STUDENTS: learning materials and class notes.
b) NON-ATTENDING STUDENTS: Public Management and Governance, Third Edition, Edited by Tony Bovaird and Elke Löffler, 2016.
If the course is offered in blended or distance learning mode, changes to the program and exams can be introduced to adapt the course to these teaching methods.