PROCESS MANAGEMENT IN HEALTHCARE | Università degli studi di Bergamo - Didattica e Rubrica

PROCESS MANAGEMENT IN HEALTHCARE

Attività formativa monodisciplinare
Codice dell'attività formativa: 
148006

Scheda dell'insegnamento

Per studenti immatricolati al 1° anno a.a.: 
2021/2022
Insegnamento (nome in italiano): 
PROCESS MANAGEMENT IN HEALTHCARE
Insegnamento (nome in inglese): 
Process management in healthcare
Tipo di attività formativa: 
Attività formativa Caratterizzante
Tipo di insegnamento: 
Obbligatoria
Settore disciplinare: 
INGEGNERIA ECONOMICO-GESTIONALE (ING-IND/35)
Anno di corso: 
1
Anno accademico di offerta: 
2021/2022
Crediti: 
6
Responsabile della didattica: 
Altri docenti: 

Altre informazioni sull'insegnamento

Modalità di erogazione: 
Didattica Convenzionale
Lingua: 
Inglese
Ciclo: 
Primo Semestre
Obbligo di frequenza: 
No
Ore di attività frontale: 
48
Ore di studio individuale: 
90
Ambito: 
Ingegneria gestionale
Prerequisites

No specific prerequisites

Educational goals

The course aims to introduce the topic of process management and their economic evaluation with particular attention to specific areas of health in general.
At the end of the course students will know:
- The principles of organizational design
- The principles for process management
- The principles of analysis and redesign of processes
- The principles of project management
- Methods for evaluating the costs of a process
- The principles of designing a cost management system

Course content

The course is divided into two parts: i) process management ii) cost management

Contents:

Process management
1. Organizational design (definitions, macrostructure, microstructure)
2. Process management principles (definitions, performance, process management principles)
3. Analysis of processes (methods of analysis, introduction to modelling, driving force model)
4. Project management (managerial principles and planning methods)

Cost management
1. Internal accounting principles (cost sources, link between costs and products / services)
2. Internal accounting techniques (organization and cost, accounting techniques
3. Cost management (activity based management)

Teaching methods

Lectures
Case studies
Applications
Teamwork

Assessment and Evaluation

For attending students, the exam consists of
A written exam (70% of the final score)
On all topics of the course
With theoretical questions, exercises, small cases, multiple choice questions, etc.
A group project work (30% of the final score)
Some optional individual assignment (extra)
An optional oral exam
Reserved to those students that have achieved a mark at least equal to 27
For non-attending students, the exam consists of the written exam (100% of the final score), the oral exam can be requested by the lecturers to confirm the grade.

Further information

If the teaching is taught in mixed mode or remotely, changes can be made compared to what is stated in the syllabus to make the course and exams accessible also in these ways