No specific prerequisites
The course aims to introduce the topic of process management and its economic evaluation with particular attention to specific areas of health in general.
At the end of the course students will know:
- The principles of organizational design
- The principles for process management
- The principles of analysis and redesign of processes
- The principles of project management
- Methods for evaluating the costs of a process
- The principles of designing a cost management system
The course is divided into two parts: i) process management ii) cost management
Contents:
Process management
1. Organizational design (definitions, macrostructure, microstructure)
2. Process management principles (definitions, performance, process management principles)
3. Analysis of processes (methods of analysis, introduction to modelling, driving force model)
4. Project management (managerial principles and planning methods)
Cost management
1. Internal accounting principles (cost sources, link between costs and products / services)
2. Internal accounting techniques (organization and cost, accounting techniques
3. Cost management (activity based management)
Lectures
Case studies
Applications
Teamwork (optional)
The exam consists of a written exam and an optional oral exam reserved to those students that have achieved in the written exam a mark at least equal to 27. The written exam includes theoretical questions, excercises, small cases, multiple choice questions, etc....
Attending students who are willing to be invoved in teamworking, may apply for the possibility to have an exam structured as follows:
1. A written exam (70% of the final score)
• On all topics of the course
• With theoretical questions, exercises, small cases, multiple choice questions, etc.
2. A group project work (30% of the final score)
3. Some optional individual assignment (extra)
4. An optional oral exam
• Reserved to those students that have achieved a mark at least equal to 27