Full Professor at the University of Bergamo and senior researcher of CELS, the Research Group on Industrial Systems Engineering, Logistics and Service Operations of the Department of Management, Information and Production Engineering. After 7 years spent in industry, in 2004 he started by working at the University of Bergamo, where he got a position of Full Professor in March 2023. He holds courses in lean manufacturing, management and organisation of industrial plants, and his research activities mainly focus on lean and service management with a specific interest in automotive and truck industry. Associate Editor of Production Planning and Control, he has authored about 100 publications in leading journals, international conferences and books, and have taken part in several national and international research projects. He is Erasmus+ program representative for the Industrial Systems Engineering research area (ING-IND/17) and Faculty member of the PhD program in Technology, Innovation and Management (TIM). He is Chair Europe of the IFIP Working Group 5.7 | Advances in Production Management Systems and coordinator of the Special Interest Group (SIG) in Service Engineering. Member of AIDI the Italian Association of Professors in Industrial Systems Engineering, he is coordinator of the automotive area of the ASAP Service Management Forum, an Inter-University Research Center on Innovation and Service Management in Industrial Enterprises.